Still have a question or just fancy a chat? Please get in touch via our contact page or on [email protected]
Yes! All of our products are handmade by our founder Charlotte, in our Manchester based studio. You can find out more about our team on the Our Story page.
Jesmonite is a safe and environmentally conscious alternative to traditional resin based products, which provides a lightweight alternative to concrete. Jesmonite it a water & acrylic based, solvent free product – making it safe for many uses. Find out more here.
A vast majority of our products are made to order and will therefore take 5 – 7 days to be made before being dispatched. Custom products could take a little longer dependent on the specifics of the piece. If you require a product more urgently, please get in touch before placing your order.
If you would like us to send an order as a gift directly to the recipient, just add a note at checkout! All gift orders come wrapped in protective paper with a free, handwritten note of your choice. Purchasing gift wrap too? Let us know in a note at checkout if you’d like us to wrap the gift before sending!
All standard delivery orders are sent with Royal Mail Second Class – which usually takes around 2-3 working days to arrive. There is the option to upgrade to Royal Mail Tracked 24 Delivery – please consider this option for larger or urgent orders, as we cannot track an order sent with standard delivery.
You can also collect your order from our studio at Makers Quarter in Salford – choose ‘Pick Up’ at checkout. Please get in touch via email to arrange a suitable date and time for collection.
All jesmonite products are sealed in a water & heat resistant sealer, making them safe for use in the bathroom and kitchen, as default. They are NOT food safe, unless specifically requested – in which case we will use a wax sealer instead. Please wipe clean with a damp cloth only and avoid the use of cleaning products or harsh chemicals, as this can damage the sealer used. Our products are NOT dishwasher or microwave safe, unless stated otherwise (eg. some ceramics will be).
Polymer Clay earrings should be kept in the cotton calico bag provided when not in use. Wipe clean with a dry cloth if needed.
Enquires for custom orders & commissions are currently open!
Please get in touch at [email protected] or fill in the form on our contact page for a custom order – as much detail as possible is really helpful. This could be a specific colour/design/size for homeware or jewellery, we’re always open to hear new ideas!
Please contact us if you have any problems with your order. Legally we do not accept returns on earrings due to hygiene reasons. If your products are damaged upon arrival, please get in touch ASAP in order to allow us to contact the courier for an investigation.
There’s lots of important information over on our wholesale page, but please feel free to get in touch via the contact form or by email at [email protected] for more information in regards to placing a wholesale order, or if you are interested in becoming a Calico Collective stockist.
Yes! You can shop in person at our upcoming markets across Manchester, full details are available on our instagram @calico__collective.
Our Pop Up Shop in West Didsbury, Manchester has now closed, but you can also shop our products at over 30 stockists across the UK, Europe and the USA. You can find the full list here.
Good news, we can help! We have an individual earring replacement service, just send over an email or get in touch via our contact form with an image of the earring, and we’ll make a brand new one to match. Prices will vary dependent on style.
Our jewellery is made from a range of materials, including Polymer Clay, laser cut wood, acrylic and brass.
All of our earrings come on either standard gold plated or 18K gold plated hardware. You can find specifics on each product page, or please get in touch if you would like any more information.
Some of our earrings are available on Sterling Silver hardware, please get in touch to discuss options before placing an order.
Yes, we make some of our silicone moulds in house. They are not currently available to purchase, as the designs are unique to Calico Collective. These specific designs are the intellectual property of Charlotte Dearman and we do not give permission for copies to be made.
If you’d like to chat about a custom product, which may involve a custom made mould, please get in touch.
Our core collections of homeware & jewellery are always available to purchase, we make everything to order.
For limited edition collections, mainly ceramics and some jewellery, we may only make a certain number of pieces. Once these have sold out, unfortunately we won’t be able to restock the exact styles again, but we are always open to custom requests.
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